Privacy Policy

Account information. When you sign up: your name, email address, and password. Passwords are stored hashed; we never see or store them in plain text.

Session and security data. When you sign in we record session tokens, IP address, and browser user agent. We use these to keep your account secure and your session working.

Content you create. Your prompts, chat messages, generated 3D models, parameter values, and project organization. This is the core of the Service. It is stored so your history, downloads, and gallery work.

Guest sessions. If you try Meshra without an account, we set an anonymous session identifier (a cookie) so your trial generations work and can be claimed by your account if you later sign up.

Waitlist. If you join a plan waitlist, we store the email address you submit and the plan you chose.

API keys. If you create API keys, we store them (hashed) along with usage needed for rate limiting.

We do not run advertising trackers, we do not build advertising profiles, and we do not track you across other websites. We do not collect or store payment card data: payments are handled by Lemon Squeezy, our payment provider and merchant of record, so your card details go to them and never reach us. We do not sell or rent personal data to anyone.

We use essential cookies only: authentication session cookies and the anonymous guest session identifier. We use browser local storage for small interface preferences (for example, remembering that you dismissed a one-time notice). There are no advertising or cross-site tracking cookies.

Analytics. On our public pages (the home page, blog, pricing, docs, and contact, but not the builder) we use Cloudflare Web Analytics to count page views and see which sites link to us. It is built to be privacy-preserving: it sets no cookies, uses no local storage, does not fingerprint your device, and does not follow you to other websites. It records the page viewed, the referring site, and coarse technical details such as browser, device type, and country.

The Service runs on cloud infrastructure, and a small number of service providers process data on our behalf solely to operate the Service (for example, hosting, file storage and delivery, generating your models, processing payments, and the privacy-preserving page analytics described above). We do not use your content to train AI models, and we share data with no one else, except where required by law.

We keep your data while your account is active. You can delete individual generations and projects in the app. To delete your account and associated personal data entirely, email [email protected] from the address on the account and we will process the request promptly.

Depending on where you live (for example, under the GDPR in the EU/EEA or the CCPA in California), you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].

The Service is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, contact us and we will delete it.

If we make material changes, we will update this page and the effective date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

NovaForge Labs LLC · 1209 Mountain Road PL NE STE N, Albuquerque, NM 87110, USA
[email protected], or use our contact form.