Privacy Policy

Account information. When you sign up: your name, email address, and password. Passwords are stored hashed; we never see or store them in plain text.

Session and security data. When you sign in we record session tokens, IP address, and browser user agent. We use these to keep your account secure and your session working.

Content you create. Your prompts, chat messages, generated 3D models, parameter values, and project organization. This is the core of the Service. It is stored so your history, downloads, and gallery work.

Guest sessions. If you try Meshra without an account, we set an anonymous session identifier (a cookie) so your trial generations work and can be claimed by your account if you later sign up.

Waitlist. If you join a plan waitlist, we store the email address you submit and the plan you chose.

API keys. If you create API keys, we store them (hashed) along with usage needed for rate limiting.

We do not run third-party advertising or analytics trackers on the Service. We do not collect payment card data (when paid plans launch, payments will be processed by a dedicated payment provider, so card details will go to them, not us). We do not sell or rent personal data to anyone.

We use essential cookies only: authentication session cookies and the anonymous guest session identifier. We use browser local storage for small interface preferences (for example, remembering that you dismissed a one-time notice). There are no advertising or cross-site tracking cookies.

The Service runs on cloud infrastructure, and a small number of service providers process data on our behalf solely to operate the Service (for example, hosting, file storage and delivery, and generating your models). We do not use your content to train AI models, and we share data with no one else, except where required by law.

We keep your data while your account is active. You can delete individual generations and projects in the app. To delete your account and associated personal data entirely, email [email protected] from the address on the account and we will process the request promptly.

Depending on where you live (for example, under the GDPR in the EU/EEA or the CCPA in California), you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].

The Service is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, contact us and we will delete it.

If we make material changes, we will update this page and the effective date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

NovaForge Labs LLC · 1209 Mountain Road PL NE STE N, Albuquerque, NM 87110, USA
[email protected]